Shipping, Returns and Subscriptions

Shipping

Shipping is done through USPS. Postage is automatically calculated per current USPS postage rates. Packages are shipped via priority mail. 

Gut Punch is a refrigerated product and is shipped on ice. It should be refrigerated on arrival. White House Kitchen is not responsible for Gut Punch going bad if it is not refrigerated immediately upon receipt. If you order Gut Punch, please ensure that you will be able to receive the package. 

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Subscriptions 

Subscriptions are on a 3-month or 6-month basis. If you cancel a subscription early, you will be charged for the difference between the full price and the discounted price of every bottle you received so far. Please email whkmckinney@gmail.com to cancel.

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Returns

White House Kitchen does not accept returns. Refunds will be issued if a product goes bad before its expiration date, or is of subpar quality for whatever reason. Returns will not be issued for a product past its expiration date or stored improperly. GUT PUNCH SHOULD BE USED BEFORE ITS EXPIRATION DATE. White House Kitchen is not responsible for damages due to the product being allowed to expire. 

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Pickup/Delivery

White House Kitchen will deliver product within 48 hours of the order being placed. If this is not possible, we will contact you and make other arrangements. Please keep in mind that we are a family business, and situations such as illness and emergencies may affect our ability to deliver.  If this is the case we will always let you know. Delivery fee is $5, and delivery is only available within certain areas. For exceptions please contact us.

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Items ordered for pickup will be placed on the front porch at 808 Griffin Street, McKinney TX within 24 hours of being ordered. All orders containing Gut Punch will be in the refrigerator. All others will be on the shelf or on top of the refrigerator. Your order will be labeled with your first name. Your order may consist of 2 or more bags. Please ensure that you take your entire order. We are not responsible for injury that may occur on our property while you are picking up your order. 

If an order is not picked up within 1 week, with reminder emails/texts, the order will be cancelled and a refund will be issued. This refund may take several days to show up in your bank account.  PLEASE NOTE THAT GUT PUNCH ORDERS WILL NOT BE REFUNDED IF IT IS NOT PICKED UP. If you order Gut Punch and do not pick it up, this product cannot be re-sold and must be disposed of. IF YOU DO NOT PICK UP YOUR GUT PUNCH FOR SEVERAL DAYS, YOU MAY NOT EXCHANGE IT FOR A BOTTLE WITH A DIFFERENT EXPIRATION DATE. If you order Gut Punch to be picked up, please make arrangements to pick it up as soon as possible. Please note that if you order Gut Punch and do not pick it up for several days, this may affect the life of the product, especially in the summer.